Privacy Policy
Skyborne Games
Privacy Policy
Last Modified on Mar 1st 2025
What’s in this Privacy Policy?
This Privacy Policy explains:
What does this Privacy Policy cover?
We are Skyborne Games Inc (“Skyborne Games”, “we”, or “us”). This Privacy Policy applies to our video game software products (including, but not limited to, Puzzle Brawl and Adorable Garden) - we’ll refer to these as the “Service.”
By using the Service, you agree to the terms of this Privacy Policy. Please read our End User License Agreement as well, for general guidance about your use of the Service. Except as otherwise expressly agreed, this Privacy Policy and our End User License Agreement are the complete agreement between you and Skyborne Games.
What Information Do We Collect?
We collect and process different types of personal data depending on how you interact with our Service. Here’s an overview of the information we collect:
Contact Information
When you interact with us (such as when you provide feedback, you request customer support, and you sign up for newsletters), we collect certain contact information such as your name and email address. We use this information to contact you in connection with that interaction.
Account and Profile Information
When you create or update an account with us, we collect certain information to manage your account, including your name, email address, password (hashed), username, and other account settings and information.
We use this information to associate your purchases and game progress with your account, create and manage your user account, enable account recovery and security features, and enforce Service rules and our Terms of Service.
Technical Information
We automatically collect certain technical information from your device when you use our Service, including your device type/model and operating system.
We use this information to debug crashes and errors, maintain service security, and provide appropriate technical support.
Location Information
We may collect information about your location when you use our Service, including your IP-based location, which could include your city/region and country. You can control location data collection through your device settings.
We use this information for advertising purposes, to comply with regional legal requirements, prevent fraud, and provide local server connections.
Financial and Transaction Information
When you make purchases through our Service, we may collect certain payment and transaction information, including your purchase and refund history. Please note that we do not store complete payment card information - this is handled by our secure payment processors.
We use this information to process in-game purchases and transactions, maintain purchase history, prevent fraud, and provide refunds when applicable.
Analytics Information
When you use the Service, we collect certain analytics information, including your feature usage statistics.
We use this information to analyze player behavior and preferences, identify and fix performance issues, improve game design and balance, and optimize user experience.
Advertising Information
When you use the Service, we collect certain information for advertising purposes, including your advertisement interactions and advertising identifiers.
We use this information to show relevant in-game promotions and advertisements, analyze campaign performance, measure conversion rates, and optimize ad targeting.
How Do We Share Your Information?
How long do we keep your data?
We only keep your personal data as long as it’s required to provide you with the Service. Sometimes a longer period might be required by law.
After that, we will delete your personal data within a reasonable time.
Please note that we may retain some data, if necessary to:
Children’s privacy rights
We don’t knowingly collect any personal data from children under the age of 13. We also don’t knowingly allow them to create accounts, sign up for newsletters, make purchases, or use the Service.
We may also limit our personal data processing for EU users between 13 and 16.
We take children’s privacy seriously and encourage parents to play an active role in their children’s online experience. If you have any concerns about your child’s personal data, please contact us at [email protected].
Advertising
Mobile Advertising Opt-Out: If you would like more information about online advertising and your choices about not having personal data used to personalize ads for you, please see the following links:
Your Rights and Choices
We believe in giving users control over their personal data. This section outlines your rights (some of which may be based on where you reside) and how to exercise them.
All Users:
Regardless of your location, you have the right to:
EU and UK Residents:
We are regulated under the General Data Protection Regulation (GDPR), which applies across the European Union. We are responsible as a controller of personal data for GDPR purposes.
Additionally, UK residents have similar rights to the above under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For more information on your rights under the UK GDPR, you can visit the Information Commissioner's Office (ICO) website at www.ico.org.uk.
Legal Basis for processing your personal data:
In accordance with the General Data Protection Regulation (GDPR) and UK data protection law, we process your personal data based on the following legal grounds:
Your rights under GDPR and UK GDPR:
Under the GDPR, EU and UK residents have several important rights:
Also, in some cases where the law requires it, we may not be able to help with the above requests.
US Residents - State-Specific Privacy Rights:
For residents of states with comprehensive privacy laws (including California, Virginia, Colorado, Connecticut, Utah, Texas, and Oregon), you may have additional rights, depending on your state’s law. These include:
Access and Control Rights
Right to Opt Out of:
Important Notes
In addition to the above rights, we also agree to the following with respect to US users’ personal data:
California Resident Rights
In addition to the above rights, for California residents under the California Consumer Privacy Act (CCPA), you have the right to designate an authorized agent to make requests on your behalf.
If you would like to exercise any of those rights, please email us at [email protected]. We may ask for additional info to verify that you’re the owner of that data.
Additionally, for California Residents, in order to opt out of the sale of your personal data, you can click that option in menu of the video game product you are using or email us at [email protected] for more assistance.
Canadian Residents:
For Canadian residents, we are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA’s ten fair information principles include accountability, identifying purposes, consent, limiting collection, limiting use, disclosure and retention, accuracy, safeguards, openness, individual access, and challenging compliance.
Under PIPEDA, you have certain rights regarding your personal information. These rights include:
Please note that there may be limitations on these rights as set out in PIPEDA or other applicable laws.
Brazilian Residents:
We are regulated under the Lei Geral de Proteção de Dados (“LGPD”), which applies to Brazilian residents.
Under the LGPD, Brazilian residents have several important rights:
If you would like to exercise any of those rights, please email us at [email protected]. We may ask for additional info to verify that you’re the owner of that data.
Data Security
We have taken steps and put security measures in place to prevent the accidental loss or misuse of personal data.
For example, we limit access to those who have a genuine business need. Those processing your information will do so only in an authorized manner.
We use other security measures, as well:
We also have procedures in place to deal with any suspected data security breach. We’ll notify you and any applicable regulator of a suspected data security breach when legally required.
International Data Transfers
Our headquarters is in the United States.
No matter where you live, by using the Service you consent to the processing and transfer of your personal data in and to the United States. This processing will be under the privacy policies of third parties that we share personal data with.
If you would like more information, please contact us (see “How to contact us” below).
Resolving Disputes
We hope that we can resolve any questions or concerns you raise about our use of your personal data.
Please contact us at [email protected] to let us know if you have questions or concerns. We will do our best to resolve the issue.
For EU residents, the GDPR also gives you right to lodge a complaint with a supervisory authority. You may do this in the EEA state where you live, work, or where any alleged infringement occurred.
Changes to this Privacy Policy
We last updated this Privacy Policy on Mar 1st 2025
We may make further updates from time to time, which will be reflected in the latest version posted on the Service. For major changes, if we have your email address on file, we will inform you via email. Otherwise, we will post a message on the Service about the change.
How to Contact Us
Please contact us if you have any questions about this Privacy Policy or your personal data.
You can do so using the following contact info:
Privacy Policy
Last Modified on Mar 1st 2025
What’s in this Privacy Policy?
This Privacy Policy explains:
- What information we collect about you
- How we use that information
- What information we share with others
- Your rights and choices about your information
What does this Privacy Policy cover?
We are Skyborne Games Inc (“Skyborne Games”, “we”, or “us”). This Privacy Policy applies to our video game software products (including, but not limited to, Puzzle Brawl and Adorable Garden) - we’ll refer to these as the “Service.”
By using the Service, you agree to the terms of this Privacy Policy. Please read our End User License Agreement as well, for general guidance about your use of the Service. Except as otherwise expressly agreed, this Privacy Policy and our End User License Agreement are the complete agreement between you and Skyborne Games.
What Information Do We Collect?
We collect and process different types of personal data depending on how you interact with our Service. Here’s an overview of the information we collect:
Contact Information
When you interact with us (such as when you provide feedback, you request customer support, and you sign up for newsletters), we collect certain contact information such as your name and email address. We use this information to contact you in connection with that interaction.
Account and Profile Information
When you create or update an account with us, we collect certain information to manage your account, including your name, email address, password (hashed), username, and other account settings and information.
We use this information to associate your purchases and game progress with your account, create and manage your user account, enable account recovery and security features, and enforce Service rules and our Terms of Service.
Technical Information
We automatically collect certain technical information from your device when you use our Service, including your device type/model and operating system.
We use this information to debug crashes and errors, maintain service security, and provide appropriate technical support.
Location Information
We may collect information about your location when you use our Service, including your IP-based location, which could include your city/region and country. You can control location data collection through your device settings.
We use this information for advertising purposes, to comply with regional legal requirements, prevent fraud, and provide local server connections.
Financial and Transaction Information
When you make purchases through our Service, we may collect certain payment and transaction information, including your purchase and refund history. Please note that we do not store complete payment card information - this is handled by our secure payment processors.
We use this information to process in-game purchases and transactions, maintain purchase history, prevent fraud, and provide refunds when applicable.
Analytics Information
When you use the Service, we collect certain analytics information, including your feature usage statistics.
We use this information to analyze player behavior and preferences, identify and fix performance issues, improve game design and balance, and optimize user experience.
Advertising Information
When you use the Service, we collect certain information for advertising purposes, including your advertisement interactions and advertising identifiers.
We use this information to show relevant in-game promotions and advertisements, analyze campaign performance, measure conversion rates, and optimize ad targeting.
How Do We Share Your Information?
- Service Providers: We may share certain personal data with trusted service providers who help us operate and improve our Service, to analyze how our Service is used, host our Service and store your data securely, monitor the Service for errors, and to optimize Service performance.
- Platform Partners: We share data with third-party platform partners to deliver game updates, enable platform-specific features, process in-game purchases, and sync game progress and saves.
- Payment Processors: We share data with our third-party payment processors partners to process payments and transactions, maintain payment records, and process refunds.
- Advertising Partners: We share data with third-party advertising providers to enable relevant advertisements, measure ad performance, and optimize ad targeting.
- Analytics Providers: In order to analyze service usage, analyze user feedback, improve user experience, and track performance metrics, we may share data with third-party analytics service providers.
How long do we keep your data?
We only keep your personal data as long as it’s required to provide you with the Service. Sometimes a longer period might be required by law.
After that, we will delete your personal data within a reasonable time.
Please note that we may retain some data, if necessary to:
- resolve disputes,
- enforce our user agreements,
- follow any technical and legal requirements related to the Service.
Children’s privacy rights
We don’t knowingly collect any personal data from children under the age of 13. We also don’t knowingly allow them to create accounts, sign up for newsletters, make purchases, or use the Service.
We may also limit our personal data processing for EU users between 13 and 16.
We take children’s privacy seriously and encourage parents to play an active role in their children’s online experience. If you have any concerns about your child’s personal data, please contact us at [email protected].
Advertising
Mobile Advertising Opt-Out: If you would like more information about online advertising and your choices about not having personal data used to personalize ads for you, please see the following links:
- If you have an Android device, see Google’s instructions here: https://support.google.com/ads/answer/2662856?co=GENIE.Platform%3DAndroid&hl=en
- If you have an iOS device, see Apples’ instructions here: https://support.apple.com/en-us/HT205223
- For general information on opting out of network-based advertising, see the following link: http://www.networkadvertising.org/managing/opt_out.asp
Your Rights and Choices
We believe in giving users control over their personal data. This section outlines your rights (some of which may be based on where you reside) and how to exercise them.
All Users:
Regardless of your location, you have the right to:
- Request deletion of your personal data
- Opt out of marketing communications
- Access and update your account information
- Control cookie settings through your browser
- Manage notification preferences
EU and UK Residents:
We are regulated under the General Data Protection Regulation (GDPR), which applies across the European Union. We are responsible as a controller of personal data for GDPR purposes.
Additionally, UK residents have similar rights to the above under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For more information on your rights under the UK GDPR, you can visit the Information Commissioner's Office (ICO) website at www.ico.org.uk.
Legal Basis for processing your personal data:
In accordance with the General Data Protection Regulation (GDPR) and UK data protection law, we process your personal data based on the following legal grounds:
- Consent. For personal data collected when you provide it to us directly, we may rely on your explicit consent. In these situations, you have the right to withdraw your consent at any time (see “How to Contact Us” below).
- Contractual Obligations. We process specific sets of your data to fulfill our contractual obligations to you. This encompasses actions like account creation, allowing purchases through the Service, and general Service operations and delivery.
- Legitimate Interests. For certain data processing activities, we rely on our legitimate business interests. This includes activities like Service advertising functionality, Service error correction, updates, and improvements, and ensuring a safe user environment.
- Legal Compliance. There are instances where we’re legally mandated to process your data. This could be due to regulatory requirements, legal requests, or for the prevention of fraud and illegal activities.
Your rights under GDPR and UK GDPR:
Under the GDPR, EU and UK residents have several important rights:
- You can request a copy of your personal data
- You can ask us to correct that personal data, delete it, or request that we use it only for certain purposes.
- If you’ve consented to our processing, you can change your mind and ask us to stop using your personal data. For example, you can unsubscribe from our mailing list at any time – just click the link in each marketing email.
- In some circumstances, you can ask us not to use automated processing or profiling about you.
Also, in some cases where the law requires it, we may not be able to help with the above requests.
US Residents - State-Specific Privacy Rights:
For residents of states with comprehensive privacy laws (including California, Virginia, Colorado, Connecticut, Utah, Texas, and Oregon), you may have additional rights, depending on your state’s law. These include:
Access and Control Rights
- Request a copy of your personal data
- Correct inaccurate personal information
- Request deletion of your personal data
- Receive your data in a portable format
Right to Opt Out of:
- Targeted advertising
- Sale of personal data
- Profiling and automated decision-making
Important Notes
In addition to the above rights, we also agree to the following with respect to US users’ personal data:
- We will not discriminate against you for exercising your rights
- We do not sell personal data as defined by state privacy laws
- We do not engage in automated decision-making that produces legal effects
- We protect sensitive personal data with additional safeguards
California Resident Rights
In addition to the above rights, for California residents under the California Consumer Privacy Act (CCPA), you have the right to designate an authorized agent to make requests on your behalf.
If you would like to exercise any of those rights, please email us at [email protected]. We may ask for additional info to verify that you’re the owner of that data.
Additionally, for California Residents, in order to opt out of the sale of your personal data, you can click that option in menu of the video game product you are using or email us at [email protected] for more assistance.
Canadian Residents:
For Canadian residents, we are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA’s ten fair information principles include accountability, identifying purposes, consent, limiting collection, limiting use, disclosure and retention, accuracy, safeguards, openness, individual access, and challenging compliance.
Under PIPEDA, you have certain rights regarding your personal information. These rights include:
- Right to Access: You have the right to access the personal information we hold about you and request a copy of that information.
- Right to Rectification: If you believe that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
- Right to Withdraw Consent: If you have previously provided your consent for the collection, use, or disclosure of your personal information, you have the right to withdraw that consent at any time. Please note that withdrawing your consent may affect our ability to provide certain services to you.
- Right to Object: You have the right to object to the collection, use, or disclosure of your personal information for certain purposes, such as direct marketing.
- Right to Erasure: In certain circumstances, you have the right to request the deletion or removal of your personal information from our records.
- Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another organization.
Please note that there may be limitations on these rights as set out in PIPEDA or other applicable laws.
Brazilian Residents:
We are regulated under the Lei Geral de Proteção de Dados (“LGPD”), which applies to Brazilian residents.
Under the LGPD, Brazilian residents have several important rights:
- Know when we use your personal data
- Access your personal data, correct any errors, or delete your personal data
- Anonymize, block, or delete data that we don’t need or are not processing in compliance with the LGPD
- Request we transfer your data to another provider
- Be informed about who we share your data with
- Be informed about your ability to deny consent and any consequences
- To revoke your consent
If you would like to exercise any of those rights, please email us at [email protected]. We may ask for additional info to verify that you’re the owner of that data.
Data Security
We have taken steps and put security measures in place to prevent the accidental loss or misuse of personal data.
For example, we limit access to those who have a genuine business need. Those processing your information will do so only in an authorized manner.
We use other security measures, as well:
- Anti-virus software
- Encryption at rest
- Encryption in transit
- Firewall
- Regular backups
We also have procedures in place to deal with any suspected data security breach. We’ll notify you and any applicable regulator of a suspected data security breach when legally required.
International Data Transfers
Our headquarters is in the United States.
No matter where you live, by using the Service you consent to the processing and transfer of your personal data in and to the United States. This processing will be under the privacy policies of third parties that we share personal data with.
If you would like more information, please contact us (see “How to contact us” below).
Resolving Disputes
We hope that we can resolve any questions or concerns you raise about our use of your personal data.
Please contact us at [email protected] to let us know if you have questions or concerns. We will do our best to resolve the issue.
For EU residents, the GDPR also gives you right to lodge a complaint with a supervisory authority. You may do this in the EEA state where you live, work, or where any alleged infringement occurred.
Changes to this Privacy Policy
We last updated this Privacy Policy on Mar 1st 2025
We may make further updates from time to time, which will be reflected in the latest version posted on the Service. For major changes, if we have your email address on file, we will inform you via email. Otherwise, we will post a message on the Service about the change.
How to Contact Us
Please contact us if you have any questions about this Privacy Policy or your personal data.
You can do so using the following contact info:
- Email: [email protected]
- Postal Mail: 440 N Barranca Ave #8778, Covina, CA 91723 USA
